Refunds

---

REFUND - SUMMARY

All paid subscriptions and gift subscriptions offered through giftparent.com are purchased through Substack, with payments processed by Stripe. giftparent.com does not directly store your payment details.

You can cancel your paid subscription at any time in your Substack account settings. Your access continues through the end of the current paid period unless a refund is issued. (Substack Support)

Refund & Cancellation Policy
Last updated: January 31, 2026

Refunds are handled through Substack and are typically:

• Approved when requested within 7 days of payment, and
• Sometimes approved for special cases, such as duplicate charges or a publication being inactive for an extended period (as defined by Substack). (Substack Support)

After 7 days, refunds are generally discretionary and may depend on the situation. (Substack Support)

Email jim@jimhasse.com with:

• The email address used for the purchase
• The publication name (if applicable)
• The date of purchase
• A one-sentence reason (optional but helpful)

If the request is within Substack’s standard window, we’ll help route it to the fastest resolution available through Substack’s system. (Substack Support)

If a gift subscription was purchased in error or isn’t wanted, contact us right away. Refund eligibility may depend on timing and Substack’s refund rules. (Substack Support)

If you believe you were charged twice or see an unexpected charge, contact us immediately and include a screenshot (if possible). Substack may issue refunds for payment processing errors such as duplicate charges. (Substack Support)

If you can’t find the cancellation steps, tell us and we’ll point you to the exact place in Substack settings to cancel. (Substack Support)

Email:  jim@jimhasse.com
Subject line suggestion: “Refund/Cancellation Help”

____________________________________________

Contact:

Questions or help with a gift subscription: jim@jimhasse.com

Policies:

Privacy
Terms
Refunds 

Copyright:

© 2026 Hasse Communication Counseling, LLC. All rights reserved.